Winter Hours Monday-Saturday 10am-6pm ~ Choose Local Pickup In Checkout To Pick Up Your Order At The Shop



Shipping

SHIPPING:

Order Processing:

All orders are processed and shipped within 1-3 business days. 

Orders are not processed on weekends or holidays.

Order processing times may be delayed by a few days during holidays, launches, limited-edition releases, or other times when we’re experiencing a high volume of orders, 

Please allow additional days in transit for delivery.

If your order’s shipment is delayed significantly, we will contact you via email to notify you.

Shipment Confirmation & Order Processing:

After you’ve placed an order, you will receive an order confirmation email.

At this stage, please allow time for order processing.

You will then receive a shipment confirmation via email to notify you that your order has shipped (within 1-3 business days). 

The shipping confirmation email will contain your order tracking number. Please allow up to 24 hours for this tracking number to become active.

Missing Packages & Damages:

We have shipped hundreds of orders with very few damages and even fewer lost packages.  However, due to circumstances beyond our control, losses and damages do occasionally happen.  Please refer the the following in the event that your order does not arrive or arrives damaged.

Missing Packages:

If your order is being shipped within the United States and you have not received your order within 5 days of receiving your shipping confirmation email, please contact us at scott@fullcirclegiftsandgoods.com with your name and order number, and we will look into it for you.

Damaged Items:

If your order arrives damaged in any way, please email us within 3 days of receiving your order at scott@fullcirclegiftsandgoods.com.

Please include your order number, details of the damage, and a photo of the item’s condition.

We address damages on a case-by-case basis and will do our best to work towards a satisfactory solution.

Please save all packaging materials and damaged goods, as they may be needed to contact the shipping carrier and make a claim.